Support and Services

Respect | Dedication | Commitment | Communication

These are the attributes our support and services team apply when working with our end users:

Respect: We want you to always know that we take you and your problem seriously.

Dedication and Commitment: Our techs are committed to seeing your problem through to resolution, which only occurs when you are satisfied that the problem has been resolved.

Communicate: Communication is key to being responsive and achieving customer satisfaction with the process. We provide multiple ways to get a hold of us:

• Online request,
• 1 800 number,
• direct support number,
• email
• Answerbook
• Product Videos

All to help you maximize your investment in Crystal Point products.